Hi, thank you for bringing the issue of the damaged glass jars to our attention. Could you kindly share more photos of the damaged jars and packaging? This will help us investigate the matter with the shipping carrier and ensure proper handling in the future. You have the right to report any damages directly to the shipping company when you receive the goods. This step is crucial in resolving such issues promptly. We are committed to working closely with you to find a satisfactory solution. Please let us know the specific details of the situation, and we will do our best to resolve as quickly as possible.